Incidents | Steel Incidents reported on status page for Steel https://status.steel.dev/ https://d1lppblt9t2x15.cloudfront.net/logos/6fc319a4408f5ce9b0e90aa72c671dc3.png Incidents | Steel https://status.steel.dev/ en Some session creations are facing issues https://status.steel.dev/incident/607702 Mon, 23 Jun 2025 15:47:00 -0000 https://status.steel.dev/incident/607702#247c971081bc6594970402c9291ea400a0340868ad52c1477662d1cfc24322be Things are starting to look okay, we're monitoring the situation as we get back to peak performance Some session creations are facing issues https://status.steel.dev/incident/607702 Mon, 23 Jun 2025 13:57:00 -0000 https://status.steel.dev/incident/607702#db1f4c0f28c5d656479d30fc49a159ddfe9c0c86cc9095515bbb75a9912dd06c We're investigating an error that is showing up for a lot of users when creating a new session, specifically: ``` Maximum call stack size exceeded ``` We'll be back with more updates Our Proxies are Facing Some Connection Issues https://status.steel.dev/incident/606421 Fri, 20 Jun 2025 15:11:00 -0000 https://status.steel.dev/incident/606421#c396ef8f51d4bb56540a400f3f9da06adcfc861797899df68c824a5e551a3d23 A fix has been deployed -- everything looks good on initial testing but we'll continue to monitor the situation. Our Proxies are Facing Some Connection Issues https://status.steel.dev/incident/606421 Fri, 20 Jun 2025 14:33:00 -0000 https://status.steel.dev/incident/606421#0765a877aaee5d357e11b378015dfd5c2fdf5f6455bb91dec24049644ed7b629 We're looking into this right now and will have an update shortly. We're facing a higher number of requests than usual https://status.steel.dev/incident/581975 Thu, 29 May 2025 22:27:00 -0000 https://status.steel.dev/incident/581975#ab7b1faddc6ca0903e3742612887b4fa31fe1f7eeb2d288eb2a45277a22b73f2 Okay, after some long investigations; we've found some temporary fixes to help with some of the scale problems we're dealing with. We'll continue to improve on this with a more thoughtful long-term solution -- but in the meantime we'll be monitoring our service closely. Thank you all for your patience! We're facing a higher number of requests than usual https://status.steel.dev/incident/581975 Tue, 27 May 2025 19:15:00 -0000 https://status.steel.dev/incident/581975#6eeb886a37d5368547ff9d453a8c0f2dc8481709a4d151cc1420b5b29481ce8b We’re investigating an issue with our sessions API that is impacting some users due to a larger number of requests than usual. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Service is degraded https://status.steel.dev/incident/554108 Wed, 30 Apr 2025 02:31:00 -0000 https://status.steel.dev/incident/554108#e9be378e9827f405cf025a7530aa3f02777a8b795a5a3e0b76c8e837a3d32433 API was slow to respond for a little bit but the issue has been resolved! Service is degraded https://status.steel.dev/incident/554108 Wed, 30 Apr 2025 02:11:00 -0000 https://status.steel.dev/incident/554108#1e722ec09724a10ce56c6694081e463130153ed6d66c9e20c636a5bfa252f669 Running into issues Burst usage from surf.new https://status.steel.dev/incident/509641 Sat, 08 Feb 2025 21:28:00 -0000 https://status.steel.dev/incident/509641#cedb8844ff042147877095d5d63978768362b3b0ac995f80d171321908938bfc Everything has been resolved here! Burst usage from surf.new https://status.steel.dev/incident/509641 Sat, 08 Feb 2025 21:18:00 -0000 https://status.steel.dev/incident/509641#1bf310debf60286f6e5ef3c457300dce59997b3d4e8005c1e15ed50337fd564e The API is slow to create sessions + some users are experiencing errors Session creation is slower than usual (and browser performance is hindered) https://status.steel.dev/incident/501482 Sat, 25 Jan 2025 08:23:00 -0000 https://status.steel.dev/incident/501482#87809f2df10eff75e9f10c6b5c860f79248be52365925dee029043953ebe0e39 Fixed! Session creation is slower than usual (and browser performance is hindered) https://status.steel.dev/incident/501482 Sat, 25 Jan 2025 00:21:00 -0000 https://status.steel.dev/incident/501482#abdf110644aa4ba2102c0be2055ee1882c312b85c0359f8f7ac575808258e04b We're taking a look at a fix -- should be available soon! Session store is down https://status.steel.dev/incident/500986 Fri, 24 Jan 2025 01:55:00 -0000 https://status.steel.dev/incident/500986#24b9f61692c6e2d0bca2fc3ce43a1f2147e84dce9ea8f9a10e96224dc29c0ce1 We are back. Session store is down https://status.steel.dev/incident/500986 Fri, 24 Jan 2025 01:54:00 -0000 https://status.steel.dev/incident/500986#5b869e3110980951e4c8845280f95a6c29a7707d7bff869631427b39b2c2c890 This issue is related to our internal service. We're working on fixing the issue and service will be available again very soon. Session creation is slower than usual https://status.steel.dev/incident/500088 Wed, 22 Jan 2025 22:59:00 -0000 https://status.steel.dev/incident/500088#d79f72634e05ff81ea1d606174c02890821b54fb4934921e95c3b587c9b4a24a We have identified the cause and pushed a fix! Things look somewhat stable now. Session creation is slower than usual https://status.steel.dev/incident/500088 Wed, 22 Jan 2025 14:32:00 -0000 https://status.steel.dev/incident/500088#89cb007c0bc11dca4f45a0f35bb415179fe145eecf712fcce8b3dc25c38ac5fc We’re looking into it but session creation times have gone up a bit (P99 of 3.7 seconds) We will update this page once a fix is up! Session Live Viewer https://status.steel.dev/incident/495440 Tue, 14 Jan 2025 00:54:00 -0000 https://status.steel.dev/incident/495440#4a4add2514cc0e1578c3441ebbabd1d82bfd7b4741f9a0d347ec9b5249413706 Live session views were down for about ~30 minutes due to an error with our session event persistence layer, everything should be good now! Our routing between services is experiencing some latency https://status.steel.dev/incident/479277 Tue, 17 Dec 2024 13:00:00 -0000 https://status.steel.dev/incident/479277#1d5e36cc24af3fd7253fe966bd5947b35126915300e0eeaed21298145c1489f6 We have finally pushed the fixes for the session creation bugs -- sessions and other requests should be back to being quick and snappy! Our routing between services is experiencing some latency https://status.steel.dev/incident/479277 Mon, 16 Dec 2024 22:28:00 -0000 https://status.steel.dev/incident/479277#20c17a452a70775f427a6d0fd51f2562ac6b9f540dc2d11eb95d83dd2d923659 Some requests are taking longer than normal -- we are on it, we'll have an update shortly Session creation times are taking longer than expected https://status.steel.dev/incident/477215 Sat, 14 Dec 2024 00:15:00 -0000 https://status.steel.dev/incident/477215#27c473fea7433dcbf77d21eef8870a12f3626c79cc79dc8e5b751a4337e28e88 We have pushed a temporary fix while we continue to work on a permanent solution. Session creation times are taking longer than expected https://status.steel.dev/incident/477215 Fri, 13 Dec 2024 15:06:00 -0000 https://status.steel.dev/incident/477215#9895927408205deb0a453dcdf214ae70a52616d4abad8fba2e7b606c2010361a We’re having some trouble with our machine locks during session creation. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. API was down briefly https://status.steel.dev/incident/446973 Fri, 18 Oct 2024 19:51:00 -0000 https://status.steel.dev/incident/446973#aac13237d6382cbe94e4c54ac9d2d0ddf98266fd5973177aebfc2ab8021fbfc8 Our API was briefly down for ~3 minutes as we scaled our cache. Everything should be back to normal.