We're seeing longer than usual round trip times on Redis
Resolved
Dec 3, 2025 at 6:50pm UTC
We've migrated to a backup + our main cluster has also been booted back up. Appreciate the patience here -- we'll be actively working on making sure this never happens again.
Affected services
Updated
Dec 3, 2025 at 6:44pm UTC
We're working with our upstream provider about getting these hosts back up. We will be rolling out a multi-cloud solution going forward to deal with these availability issues.
Affected services
Updated
Dec 3, 2025 at 6:23pm UTC
Our redis connections are down -- we are looking into this!
Affected services
Created
Dec 3, 2025 at 6:20pm UTC
We're investigating a slowdown in our Redis clusters -- we'll update shortly on fixes/outcomes.
Affected services