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Degraded

ORD: Higher than usual error rates on RTMP allocation (affecting new sessions)

Dec 17 at 03:43pm CST
Affected services
Main API

Resolved
Dec 18 at 03:29am CST

This has been finally resolved by our upstream provider. We will be migrating some core infra to more reliable providers (as we've been doing the last little while) to mitigate this in the future.

Updated
Dec 17 at 03:48pm CST

We've identified that this is a result of redis timeouts in the ord region. We're working on a fix for this.

Created
Dec 17 at 03:43pm CST

We're looking into this