Previous incidents
We're facing Domain/SSL issues
Resolved Jul 22, 2026 at 10:10am UTC
DNS has been restored
2 previous updates
Session creation is timing out
Resolved Jul 20, 2026 at 5:05pm UTC
Things are stable again and most requests should be operational.
1 previous update
Facing an influx of new usage -- session creation is throttling
Resolved Jun 29, 2026 at 3:06pm UTC
Thing seem to be stable -- once again, we'll continue to monitor the situation for any other issues.
3 previous updates
Facing Connectivity Issues from our Networking Provider
Resolved Jun 27, 2026 at 5:48pm UTC
We’re back! Everything should be up and running. Thanks for bearing with us.
1 previous update
Recovery from this morning's incident causing side effects
Resolved Jun 10, 2026 at 8:12pm UTC
Most problems should have been resolved and should be stable going forward.
1 previous update
Session creation failures
Resolved Jun 10, 2026 at 11:55am UTC
We’ve pushed up a number of different changes and things should be stable again. We’ll continue to monitor for failures going forward!
1 previous update
Facing issues with proxies
Resolved Jun 5, 2026 at 3:30pm UTC
All proxy issues should be resolved now!
1 previous update
Some upstream IPs are having connection issues
Resolved Jun 5, 2026 at 2:27pm UTC
We are seeing consistent healthy connections from the same affected IPs -- function should be fully restored. Performance is improving but we're still working toward full recovery. We'll continue monitoring and post another update once we're fully stable.
1 previous update
Facing issues with our messaging cluster
Resolved Jun 3, 2026 at 1:42am UTC
We've cleared up a queue that was backed up and should be fully recovered. We'll continue to monitor the situation.
1 previous update
Seeing large amount of errors on the Sessions API
Resolved Jun 1, 2026 at 7:00pm UTC
We have pushed a patch temporarily to resolve the errors; investigating some core services to see what could've happened.
1 previous update
Authentication issues with our dashboard
Resolved May 26, 2026 at 9:54pm UTC
Our auth provider has pushed a fix. All issues with the dashboard should be resolved now.
1 previous update
A huge surge on our database has caused us to stop accepting writes
Resolved May 13, 2026 at 3:41pm UTC
We've patched the issue and will be scaling out to handle even more load.
1 previous update
Seeing higher than usual error rates due to streaming failures
Resolved May 12, 2026 at 3:22am UTC
We have pushed a fix to session creation and our streams are slowyly coming back to life -- we'll continue to monitor the situation to make sure things are going smoothly
1 previous update