Previous incidents
Facing issues with Playwright based Clients
Resolved Mar 30, 2026 at 12:50pm UTC
We have pushed a patch for this and everything should be working smoothly again. This was a result of some rogue security patches that became too restrictive for playwright.
1 previous update
Facing wider outages
Resolved Mar 25, 2026 at 5:45pm UTC
We’re back! Our core API should be up and running. Thanks for bearing with us -- we are documenting playbooks currently to make sure this doesn't happen again.
2 previous updates
IAD Region is undergoing emergency maintenance
Resolved Mar 12, 2026 at 3:46pm UTC
IAD is back online -- we appreciate your patience as we worked to get it back up. We'll be pushing some improvements to avoid this in the future.
1 previous update
Facing DNS Issues so some elements of our dashboard are failing
Resolved Mar 10, 2026 at 9:55pm UTC
We've pushed a temporary fix but it's not 100% just yet -- finalizing changes slowly.
1 previous update
ORD Region is getting timeouts
Resolved Mar 7, 2026 at 6:18pm UTC
We have identified the root cause and fixed the issue. Things should be back to smooth sailing.
1 previous update
Sessions creation + release states are failing
Resolved Feb 20, 2026 at 6:28pm UTC
We’re back! Everything should be up and running + operating smoothly. Thanks for bearing with us.
2 previous updates
Dashboard is facing issues due to our auth provider
Resolved Feb 19, 2026 at 6:51pm UTC
We’re back! Auth on the dashboard should be running smoothly. Thanks for bearing with us.
1 previous update
LAX region is unavailable
Resolved Feb 11, 2026 at 5:29pm UTC
LAX has been brought back up and should be live.
1 previous update
IAD region facing issues
Resolved Feb 4, 2026 at 8:00pm UTC
We successfully reset this region with our upstream provider and things should be operation smoothly.
1 previous update
Session creation is stalling in some regions
Resolved Jan 8, 2026 at 4:33am UTC
This was resolved -- the intermittent issues were as a result of our NATs streams being backed up.
1 previous update
Cloudflare Solving is a bit jumpy
Resolved Jan 6, 2026 at 7:22am UTC
This has been resolved.
1 previous update