Previous incidents
Recovery from this morning's incident causing side effects
Resolved Jun 10, 2026 at 8:12pm UTC
Most problems should have been resolved and should be stable going forward.
1 previous update
Session creation failures
Resolved Jun 10, 2026 at 11:55am UTC
We’ve pushed up a number of different changes and things should be stable again. We’ll continue to monitor for failures going forward!
1 previous update
Some upstream IPs are having connection issues
Resolved Jun 5, 2026 at 2:27pm UTC
We are seeing consistent healthy connections from the same affected IPs -- function should be fully restored. Performance is improving but we're still working toward full recovery. We'll continue monitoring and post another update once we're fully stable.
1 previous update
Facing issues with our messaging cluster
Resolved Jun 3, 2026 at 1:42am UTC
We've cleared up a queue that was backed up and should be fully recovered. We'll continue to monitor the situation.
1 previous update
Seeing large amount of errors on the Sessions API
Resolved Jun 1, 2026 at 7:00pm UTC
We have pushed a patch temporarily to resolve the errors; investigating some core services to see what could've happened.
1 previous update
Authentication issues with our dashboard
Resolved May 26, 2026 at 9:54pm UTC
Our auth provider has pushed a fix. All issues with the dashboard should be resolved now.
1 previous update
A huge surge on our database has caused us to stop accepting writes
Resolved May 13, 2026 at 3:41pm UTC
We've patched the issue and will be scaling out to handle even more load.
1 previous update
Seeing higher than usual error rates due to streaming failures
Resolved May 12, 2026 at 3:22am UTC
We have pushed a fix to session creation and our streams are slowyly coming back to life -- we'll continue to monitor the situation to make sure things are going smoothly
1 previous update
Slight network instability
Resolved Apr 24, 2026 at 10:35pm UTC
Everything should be back to performing as usual. We're continuing to monitor the situation until we ensure consistent stability.
1 previous update
Session Creation Erroring
Resolved Apr 23, 2026 at 7:15am UTC
We have pushed a fix for this and all operations should be live again. Apologies for the disturbance, we're working to make sure this doesn't happen again.
We're continuing to monitor the situation until we have full confidence that everything is stable again.
1 previous update
Session creation is failing
Resolved Apr 14, 2026 at 9:08am UTC
We have found the root problem and have pushed fixes. Things should be stable now but we’re continuing to monitor the situation closely.
1 previous update
DNS causing issues for Websocket connections
Resolved Apr 1, 2026 at 10:12pm UTC
This has been resolved
1 previous update