Previous incidents
Sessions creation + release states are failing
Resolved Feb 20, 2026 at 6:28pm UTC
We’re back! Everything should be up and running + operating smoothly. Thanks for bearing with us.
2 previous updates
Dashboard is facing issues due to our auth provider
Resolved Feb 19, 2026 at 6:51pm UTC
We’re back! Auth on the dashboard should be running smoothly. Thanks for bearing with us.
1 previous update
LAX region is unavailable
Resolved Feb 11, 2026 at 5:29pm UTC
LAX has been brought back up and should be live.
1 previous update
IAD region facing issues
Resolved Feb 4, 2026 at 8:00pm UTC
We successfully reset this region with our upstream provider and things should be operation smoothly.
1 previous update
Session creation is stalling in some regions
Resolved Jan 8, 2026 at 4:33am UTC
This was resolved -- the intermittent issues were as a result of our NATs streams being backed up.
1 previous update
Cloudflare Solving is a bit jumpy
Resolved Jan 6, 2026 at 7:22am UTC
This has been resolved.
1 previous update
Higher error rate in ORD
Resolved Dec 19, 2025 at 12:52pm UTC
Services were being throttled in this region and we've scaled up our capacity for now. We will continue to monitor the situation.
1 previous update
ORD: Higher than usual error rates on RTMP allocation (affecting new sessions)
Resolved Dec 18, 2025 at 9:29am UTC
This has been finally resolved by our upstream provider. We will be migrating some core infra to more reliable providers (as we've been doing the last little while) to mitigate this in the future.
2 previous updates
IAD Region is Facing Issues
Resolved Dec 17, 2025 at 6:11am UTC
This was a result of some upstream issues again and we were able to get things back up just recently -- most people will have been auto-redirected unless iad was explicitly passed in. Will be a lot faster on this going forward for the people manually selecting regions.
1 previous update
Session creation + connection timing out in certain regions
Resolved Dec 11, 2025 at 6:54pm UTC
This was resolved by fixing root connectivity issues from an upstream update that happened earlier today.
1 previous update
Slower than usual session creations
Resolved Dec 5, 2025 at 10:55pm UTC
A fix has been rolled out and we’re continuing to monitor the situation
1 previous update
Dashboard is unavailable due to Cloudflare + Auth provider
Resolved Dec 5, 2025 at 9:20am UTC
This has been resolved by Cloudflare and our auth provider is back online.
1 previous update
We're seeing longer than usual round trip times on Redis
Resolved Dec 3, 2025 at 6:50pm UTC
We've migrated to a backup + our main cluster has also been booted back up. Appreciate the patience here -- we'll be actively working on making sure this never happens again.
3 previous updates