Previous incidents
Session creation is stalling in some regions
Resolved Jan 07 at 10:33pm CST
This was resolved -- the intermittent issues were as a result of our NATs streams being backed up.
1 previous update
Cloudflare Solving is a bit jumpy
Resolved Jan 06 at 01:22am CST
This has been resolved.
1 previous update
Higher error rate in ORD
Resolved Dec 19 at 06:52am CST
Services were being throttled in this region and we've scaled up our capacity for now. We will continue to monitor the situation.
1 previous update
ORD: Higher than usual error rates on RTMP allocation (affecting new sessions)
Resolved Dec 18 at 03:29am CST
This has been finally resolved by our upstream provider. We will be migrating some core infra to more reliable providers (as we've been doing the last little while) to mitigate this in the future.
2 previous updates
IAD Region is Facing Issues
Resolved Dec 17 at 12:11am CST
This was a result of some upstream issues again and we were able to get things back up just recently -- most people will have been auto-redirected unless iad was explicitly passed in. Will be a lot faster on this going forward for the people manually selecting regions.
1 previous update
Session creation + connection timing out in certain regions
Resolved Dec 11 at 12:54pm CST
This was resolved by fixing root connectivity issues from an upstream update that happened earlier today.
1 previous update
Slower than usual session creations
Resolved Dec 05 at 04:55pm CST
A fix has been rolled out and we’re continuing to monitor the situation
1 previous update
Dashboard is unavailable due to Cloudflare + Auth provider
Resolved Dec 05 at 03:20am CST
This has been resolved by Cloudflare and our auth provider is back online.
1 previous update
We're seeing longer than usual round trip times on Redis
Resolved Dec 03 at 12:50pm CST
We've migrated to a backup + our main cluster has also been booted back up. Appreciate the patience here -- we'll be actively working on making sure this never happens again.
3 previous updates